Seating guide

Ergonomic Chair Features and Why They Matter

An ergonomic chair is only as good as the adjustments that fit your body. Here is what each feature does, how it shows up on pre-owned Herman Miller, Steelcase and Humanscale chairs, and how to set it.

7 minute read
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Almost every office chair is sold as "ergonomic" now, so the word alone tells you very little. What matters is which adjustments the chair actually has and whether they fit the person sitting in it. This guide breaks down the ergonomic chair features that make a real difference, then shows how three well-known manufacturers approach them on the chairs you will find pre-owned.

The core adjustments, in order of importance

Set a chair up in this order. Each adjustment depends on the one before it.

1. Seat height

What it does: Positions your hips relative to your knees and puts your feet on the floor.

How to set it: Stand in front of the chair and raise the seat to just below your kneecap. Sit with feet flat, thighs roughly level and knees at about 90 degrees or slightly more open. If your desk is too high for this, use a footrest rather than raising the chair until your feet dangle.

2. Seat depth

What it does: Lets people with shorter or longer thighs use the full backrest without the seat edge pressing behind their knees.

How to set it: Sit all the way back. You should fit two to three fingers between the seat edge and the back of your knee. Too deep and you slouch forward to escape the pressure; too shallow and your thighs are unsupported.

3. Lumbar support

What it does: Supports the inward curve of your lower back so you do not round forward over time.

How to set it: Adjust height so the support sits in the small of your back, roughly at belt level. If depth or firmness is adjustable, use enough to feel supported without being pushed forward.

4. Recline and tension

What it does: Lets you shift position through the day. Sitting perfectly upright for hours is not the goal; moving between upright and slightly reclined postures spreads the load on your spine.

How to set it: Adjust tension so you can lean back with light effort and return upright without pushing off the desk. Use a tilt lock or limiter if you want the back to stop at a set angle.

5. Armrests

What it does: Takes the weight of your arms off your shoulders and neck.

How to set it: Lower the arms until your shoulders are relaxed and elbows rest lightly at about desk height. If the arms hit the desk and keep you from pulling in, drop them further or swing them out of the way.

6. Headrest

What it does: Supports your head when you recline. It is useful for people who lean back to read or take calls, and less important for those who work upright.

How Herman Miller, Steelcase and Humanscale approach ergonomics

These three manufacturers take noticeably different paths to the same goal. Understanding the differences helps you choose pre-owned chairs that suit your team.

FeatureHerman Miller (e.g. Aeron, Embody)Steelcase (e.g. Leap, Gesture)Humanscale (e.g. Freedom, Diffrient World)
Overall approachEngineered support, often with sized or pixelated seatingHighly adjustable for many body types and posturesMinimal controls, automatic adjustment
ReclineTension adjustment with tilt limiter on most modelsTension adjustment with multi-position back stopsWeight-sensitive recline on several models
LumbarAdjustable back support, such as PostureFit on the AeronAdjustable lower back firmness on the LeapBackrest shape and flex provide much of the support
SizingAeron offered in sizes A, B and CGenerally one size with wide adjustment rangesGenerally one size
ArmrestsHeight, width and pivot on many configurationsGesture arms move in many directions for device useFreedom arms move together and adjust by height
Best suited toAssigned seating where each chair fits one personUsers who like to fine-tune every settingShared desks and hybrid offices

Configurations vary by model year and original order, so a pre-owned chair may not have every option listed. Confirm the specific features on the chair you are buying.

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Checking features on a pre-owned chair

Pre-owned ergonomic chairs from these brands are built for long service, but every adjustment has to be tested. Use this checklist:

  1. Seat height holds. Sit for a minute at full height. The seat should not sink.
  2. Seat depth slides and locks, if the model has it.
  3. Lumbar moves through its full range and stays put.
  4. Recline is smooth, with no clunks, and tension adjustment changes the feel noticeably.
  5. Tilt lock or limiter engages at each position.
  6. Armrests adjust on both sides and match each other.
  7. Mesh or fabric is intact, without sagging or fraying at the frame.
  8. Size is correct, especially on sized models like the Aeron.
  9. Casters roll evenly on your floor type.

Office Station grades pre-owned chairs A like new, B very good or C good, which gives you a starting point for cosmetic condition. Office Station is an independent reseller, not an authorized dealer for any of these brands, and manufacturer warranties generally do not transfer to pre-owned furniture.

The desk matters too

A well-adjusted chair cannot fix a desk at the wrong height or a monitor pushed off to one side. Plan chairs and workstations together. Office Station offers free space planning with workstation purchases, and a 6'x6' workstation is $615 liquidation-grade, $1,245 remanufactured or $1,920 new, furniture only, excluding electrical, delivery and installation.

For more on specific brands, read the guide to used Humanscale chairs. To see the full range of manufacturers, visit pre-owned office furniture, or browse more articles in guides.

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Frequently asked questions

What are the most important ergonomic chair features?

Seat height, seat depth, lumbar support, a recline you can control and adjustable armrests cover most people's needs. Seat height and depth come first, because they set how your hips, knees and feet are positioned. Everything else builds on that.

Do pre-owned ergonomic chairs still adjust properly?

They can, but you should test every adjustment. Check that the seat holds its height, the recline engages smoothly and the armrests lock in position. Office Station grades pre-owned chairs A like new, B very good or C good.

What is the difference between tension-knob and weight-sensitive recline?

A tension knob lets you set how hard the chair pushes back when you recline. Weight-sensitive recline, used on several Humanscale models, adjusts that support automatically based on your body weight. The first gives more control; the second needs less setup, which helps in shared offices.

Why do some Herman Miller Aeron chairs come in sizes?

The Aeron is offered in sizes A, B and C, from smaller to larger, rather than using one seat for everyone. When buying pre-owned, confirm the size, because it cannot be adjusted afterward. Size B is the middle size.

Do manufacturer warranties cover used ergonomic chairs?

Generally no. Office Station sells pre-owned chairs as an independent reseller, not an authorized dealer, and manufacturer warranties generally do not transfer to pre-owned furniture.

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